Loading

71°F

69°F

72°F

68°F

72°F

72°F

74°F

68°F

69°F

74°F

72°F

72°F
Search
NEWS STORIES

Police dispatchers honored for workSubmitted: 04/15/2014

Kaitlyn Howe
Reporter/Producer
khowe@wjfw.com


RHINELANDER - Police dispatchers don't know what the day will look like when they get to work.

Oneida County dispatchers respond to everything from downed power lines, fires and domestic disputes.

Dispatchers from around the country are being honored this week. National Public Safety Telecommunicators week is being held April 13-19.

"It just depends on what comes in. You know some days can start out pretty mellow. And just like that, it can be all chaos," says Oneida County dispatcher Mary Goeldner.

Goeldner has been a dispatcher for 18 years.

"Sometimes it's real difficult. Sometimes you just have to keep repeating yourself and telling them that you know ‘I need you to calm down because I want to help you but you've got to help me' If we don't know what's going on, we don't know where it's happening we can't send help," says Goeldner.

Goeldner enjoys her job because she feels she can help those who need it.

"The calls where you really feel like you help somebody," says Goeldner.

The weather can play a big factor in the types of calls that come in.

"This time of year when we get unexpected snow or the roads are bad, we'll get a lot of vehicles in the ditch. Summertime when we have storms come through we get a lot of power lines down, trees down, that type of thing," says Goeldner.

Oneida County dispatchers get calls for Rhinelander and Three Lakes police departments too.

But calls aren't the only thing that dispatchers are responsible for.

They also process warrants and restraining orders.

"When they're cancelled we have to make sure they get cancelled out of the national system and the state system so that someone isn't arrested and they shouldn't be," says Goeldner.

Helping people in tough situations makes the hard work worth it.



Text Size: + Increase | Decrease -
Print Story | Email Story
Sponsored in part by HodagSports.com





 IN OTHER NEWS

Play Video

RHINELANDER - Parents try to keep their kids safe in the sun, but what happens when parents aren't around to put sunblock on them?

Earlier this week, NBC shared a story about two Oklahoma boys who got terrible sunburns during a preschool trip to the park. The boys' mother says teachers didn't put any sunblock on her kids.

+ Read More

Play Video

WESCOTT - Authorities have recovered the body of a man who jumped in a Shawano County lake to rescue his 10-year-old son.

The body was found after authorities resumed a search of Shawano Lake early Thursday.


+ Read More

Play Video

RHINELANDER - In 2003, two bikers found the body of Kenneth Wells in the Wisconsin River behind Trig's in Rhinelander.

At first, police believed Wells drowned. But, more than a decade later, investigators took another look at the case—and this time they called it a homicide. 

+ Read More

Play Video

EAGLE RIVER - Gov. Walker's administration often promises to lower property taxes.

And this year, it has.

But the cuts are pretty small. Wisconsin's budget agency predicts the average home will save $1 this year and $2 next year . 


+ Read More

Play Video

WAUSAU - The Wausau School District will use a large grant to renovate the school's planetarium. The current planetarium was built in the late 1960s, and it needs some upgrades.

The school just received a $230,000 grant to complete the project, a process that should take approximately two years.

+ Read More

Play Video

MADISON - A convicted sex offender from Rhinelander can keep pictures of children he cut out of magazines.

A state appeals court dismissed new charges against Albert Chagnon Thursday.

+ Read More

Play Video

RHINELANDER - A Northern Lights Tour scientist explained Rhinelander's role in potato breeding and genetic studies on Wednesday night.

Every year, about 50,000 varieties of potato are tested to see if they could be commercially sold.

Only about one in a 100,000 will become a named potato variety.

+ Read More
+ More General News
Search: 




Click Here